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March Chapter Meeting: Creating a World-Class Training Organization

  • Thu, March 20, 2014 9:29 AM
    Message # 1521618
    Some of the key take-aways from the chapter meeting are:
    • Leadership development can be successful at all levels from one program.
    • To look for non-planned results during and after the program.
    • Focusing on the needs assessment to establish the concrete objective of the training: take a step back.
    • Data drives senior leader endorsement of training adoption.
    • Developing a pilot with a control group to be able to document results.
    • Information about PEAK.
    • Pre-assessment and post-assessment is very important when it comes to evaluating levels of knowledge and skills.
    • Importance of business-targeted training; need to tie training to merit increases;
    • When planning a program, in the beginning stages think about what you want to measure first.
    • Assessments
    • Learned you need to access the needs before you train.
    • Group meetings to discuss goals in company and self, and Airport about projects to make services better.
    • Use a pilot group/control group for measurement.
    • Return on expectation: apply it.
    • Importance of ID-ing your metrics BEFORE starting your program.
    • Pilot training can provide valuable information to justify training roll-out.
    • The need to align L&D programs to specific organizational goals and to measure for impact on the business.
    • Providing leadership development courses in a cohort format and meeting once a month.
    • Possibly leveraging external coaches for leadership development.
    • Processes for developing long-term training.
    • Put one leadership development goal in their performance appraisals.
    • When people ask for “training,” they don’t know what they need. Your job is to help them determine that.
    • Finding ways to do ROI.
    • Use errors to show ROI.
    • Decide on the best training approaches for what is being taught and for the learners.
    • Assess and identify measurements in advance.

     

    What else should we add to this list?  What resonated for you? What are you planning to do going forward?

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